FAQs

CAN I HAVE MORE THAN 13 GUESTS IN MY GROUP?

PER FEDERAL COAST GUARD REGULATIONS, WHEN YOU CHARTER A PRIVATE YACHT, YOU ARE ONLY ALLOWED YOURSELF PLUS 12 GUESTS, THAT NUMBER CANNOT BE EXCEEDED AT ANYTIME WHILE CRUISING, ANCHORED OR TIED TO A DOCK OR ANOTHER YACHT. IF YOU HAVE A GROUP LARGER THAN 13 AND BEING ABOARD THE SAME VESSEL IS A MUST, YOU WILL HAVE TO BOOK A VESSEL WITH A COI (CERTIFICATE OF INSPECTION) TO EXCEED THE 13 GUEST RULE.

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WHERE DOES MY YACHT DEPART FROM?

MOST OF OUR YACHTS DEPART FROM PUT IN BAY OR A DOCK LOCATED IN CLEVELAND. EXACT LOCATION OF YOUR DEPARTURE DOCK WITH DIRECTIONS TO GET THERE IS PROVIDED IN YOUR CONFIRMATION EMAIL AFTER YOU BOOK.

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DO I NEED TO HAVE AN ID AND THE CREDIT CARD USED TO GET ON THE YACHT THE DAY OF MY CHARTER?

YES, THE CARD USED TO PLACE THE BOOKING AND YOUR MATCHING ID MUST BE BROUGHT IN PERSON THE DAY OF CHARTER TO YOUR YACHT WHEN YOU ARE READY TO BOARD.

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HOW DO I PAY MY FINAL BALANCE?

THE CREDIT OR DEBIT CARD ON FILE IS USED TO FURNISH PAYMENT FOR YOUR FINAL BALANCE 24HRS PRIOR TO YOUR DEPARTURE. IF NO ACTIVE CARD IS ON FILE, CHARTERS CAN BE FORFEITED FOR FAILURE TO ADMINISTER PAYMENT 24 HRS PRIOR TO DEPARTURE.

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CAN I BRING MY OWN FOOD AND BEVERAGE?

YES, YOU ARE MORE THAN WELCOME TO BRING ANY ADDITIONAL FOOD OR BEVERAGE ITEMS YOU'D'D LIKE WITH YOU THE DAY OF YOUR CHARTER. WE DO NOT ALLOW RED WINE OR OTHER OBVIOUSLY STAINING BEVERAGES ONBOARD.

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WHAT IF THERE'S HAZARDOUS WEATHER AT THE TIME OF MY DEPARTURE?

WE DO OFFER DAY CHARTER HAZARDOUS WEATHER CANCELLATION REFUNDS AND CHARTER RESCHEDULING WITHOUT ANY ADDITIONAL FEES. CERTAIN CONDITIONS APPLY.

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WHAT IF I WANT TO CANCEL MY CHARTER?

YOU MAY CANCEL UP TO 48 HOURS PRIOR TO YOUR CHARTER. WRITTEN NOTICE IS REQUIRED (EMAIL IS ACCEPTABLE). IF YOU CANCEL PRIOR TO 48 HOURS BEFORE YOUR CHARTER DEPARTURE TIME, YOUR DEPOSIT WILL BE RETURNED MINUS A 10% MERCHANT PROCESSING AND ADMINISTRATIVE FEE. IF CANCELED LESS THAN 48HRS PRIOR TO YOUR DEPARTURE TIME, YOUR DEPOSIT IS NON REFUNDABLE. IF CANCELED LESS THAN 24HRS FROM YOUR CHARTER DEPARTURE TIME, TOTAL CHARTER FEE WILL BE CHARGED AND IS NON REFUNDABLE UNLESS CERTAIN CONDITIONS APPLY.

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WHAT IS INCLUDED?

YOUR CHOICE OF LICENSED CAPTAIN

LOCAL CRUISING FUEL.

ICE, WATER AND SODA.

THE YACHTS HAVE CABINS, KITCHENS, AIR CONDITIONING AND BATHROOMS ONBOARD.

THE YACHTS HAVE GREAT SOUND SYSTEMS AND YOU CAN PLAY YOUR OWN MUSIC.

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WHAT YOU SHOULD TO BRING:

TOWELS IF YOU'D LIKE TO SWIM.

ANY ADDITIONAL FOOD OR BEVERAGE ITEMS YOU'D LIKE.

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WHAT NOT TO BRING:

PETS ARE NOT ALLOWED ONBOARD DUE TO THE ALLERGY CONCERNS OF OTHER FUTURE CLIENTELE.

WE DO NOT ALLOW SELF TANNING OILS OR 'BRONZERS' ONBOARD THE YACHTS. THEY TEND TO STAIN THE YACHT'S UPHOLSTERY AND ARE VERY DIFFICULT TO REMOVE.

AVOID WEARING DENIM OR JEAN ARTICLES OF CLOTHING AS THE DYES CAN SEEP INTO THE YACHTS UPHOLSTERY WHEN WET.

DO NOT BRING RED WINE OR OTHER OBVIOUSLY STAINING BEVERAGES. WHEN SPILLED THEY CAN DAMAGE AND STAIN THE YACHT’S INTERIOR AND UPHOLSTERY.

WE DO NOT ALLOW BBQ EQUIPMENT, HOOKAH, SHISHA, OR OTHER ITEMS THAT UTILIZE OPEN FLAMES, GAS, PROPANE, COALS, ETC.

NO GLITTER OR CONFETTI ALLOWED ON THE YACHT.